360Dialog - Onboarding Issues - Embedded Signup – Incident details

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Onboarding Issues - Embedded Signup

ResolvedDegraded performance98 hours 34 minutes

Affected

360dialog Infrastructure

Degraded performance from 2:00 PM to 4:35 PM

WhatsApp Business API Number Setup

Degraded performance from 2:00 PM to 4:35 PM

  • ResolvedUTC

    This issue is now resolved. If you experienced and issue with Embedded Signup - please re-submit your number.

  • MonitoringUTC

    We have identified the issue and deployed a fix. We are now monitoring the situation.

  • InvestigatingUTC

    We are are receiving reports that the Embedded Signup process is stalling at the "setting up number" screen. We recommend that you PAUSE using Embedded Signup until further notice.