360Dialog - Some disruptions to Ticket Service – Incident details

All systems operational

Some disruptions to Ticket Service

ResolvedDegraded performance42 hours 14 minutes

Affected

360dialog Infrastructure

Degraded performance from 5:08 PM to 11:22 AM

360dialog Partner Hub

Degraded performance from 5:08 PM to 11:22 AM

  • ResolvedUTC

    Ticketing issue resolved.

  • IdentifiedUTC

    You can still create tickets via the 360dialog Hub. You will receive support response notifications via email.

  • InvestigatingUTC

    We are aware of an issue that is impacting our Ticketing Service in the 360dialog Hub. Some users cannot view ticket content. Our engineering team is currently investigating it and we'll update again as soon as possible.