360Dialog - Some disruptions to Embedded Signup flow – Incident details

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Some disruptions to Embedded Signup flow

ResolvedDegraded performance115 hours 28 minutes

Affected

360dialog Infrastructure

Degraded performance from 2:26 PM to 9:54 AM

360dialog Partner Hub

Degraded performance from 2:26 PM to 9:54 AM

  • ResolvedUTC

    The issue is now resolved.

  • MonitoringUTC

    We have deployed a fix and are continuing to monitor for further issues.

  • IdentifiedUTC

    We are aware that the issue is not yet resolved for all users. We will update again shortly.

  • ResolvedUTC

    The issue is now resolved.

  • IdentifiedUTC

    We have identified the issue. Please wait for new updates, which will be shared here as soon as they are available. We do not have an ETA for resolution at the moment.

  • InvestigatingUTC

    We are receiving reports that some users are unable to launch the Embedded Signup flow. Our engineering teams are investigating this issues now. Please wait for new updates, which will be shared here as soon as they are available. We do not have an ETA for resolution at the moment.