360Dialog - 360dialog Hub not loading – Incident details

All systems operational

360dialog Hub not loading

ResolvedPartial outage7 hours 23 minutes

Affected

360dialog Infrastructure

Partial outage from 10:39 AM to 6:03 PM

360dialog Partner Hub

Partial outage from 10:39 AM to 6:03 PM

  • ResolvedUTC

    The issue is now resolved.
    We will add details about the incident in due course.

  • IdentifiedUTC

    Our engineers have found the root cause and are working to fix the issue.

  • InvestigatingUTC

    Some users are experiencing errors while trying to use the 360dialog Client & Partner Hub. Our engineers are currently investigating it.

    No messaging is affected, the issue is concentrated only in the Hub interface or Partner API usage.