360Dialog - Internal Error in the Hub – Incident details

All systems operational

Internal Error in the Hub

ResolvedMajor outage3 hours 1 minute

Affected

  • ResolvedUTC

    The issue with Hub access is now resolved. Due to some server errors, the Hub was not able to be accessed for about 1.5 hours between 6am~7.30am UTC. If you continue to face errors with your Hub account, kindly create a support ticket with us.

  • MonitoringUTC

    The hub is working as expected. We are now monitoring the situation.

  • InvestigatingUTC

    When accessing the hub, an error returnsInternal Error. We are currently investigating this incident.