360Dialog - Messaging service impacted for multiconnect deployments (on-premise) – Incident details

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Messaging service impacted for multiconnect deployments (on-premise)

ResolvedDegraded performance2 hours 29 minutes

Affected

360dialog Infrastructure

Degraded performance from 3:32 PM to 6:01 PM

360dialog WhatsApp Business API

Degraded performance from 3:32 PM to 6:01 PM

  • ResolvedUTC

    The issue has been resolved.

  • InvestigatingUTC

    There is an issue which is impacting message sending for WhatsApp On-Premise multiconnect deployments. Our engineering team are currently investigating it.