360Dialog - Webhook for template events not arriving – Incident details

All systems operational

Show current status

Webhook for template events not arriving

Resolved36 hours

Affected

360dialog Infrastructure

Partial outage from 11:00 PM to 11:00 AM

Partner API

Partial outage from 11:00 PM to 11:00 AM

  • ResolvedUTC
    Issue resolved
  • MonitoringUTC
    Issue is now fixed. All of the queued webhook events processed, new webhook events will be processed at normal pace. We are monitoring the situation.
  • InvestigatingUTC
    We are currently investigating an issue with template events webhook not arriving