360Dialog - Some disruptions to the 360dialog Client Hub when Onboarding direct paid accounts – Incident details

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Some disruptions to the 360dialog Client Hub when Onboarding direct paid accounts

ResolvedMajor outage10 hours
  • ResolvedUTC
    The issue has been fully resolved.
  • MonitoringUTC
    The issue has been successfully mitigated, and are currently monitoring it to ensure there are no further occurrences.
  • InvestigatingUTC
    We are aware of an issue that is impacting the Onboarding of new direct paid accounts. Our engineering team is currently investigating. Updates will be posted here as soon as they are available.