360Dialog - Some disruptions to Account reactivation – Incident details

All systems operational

Show current status

Some disruptions to Account reactivation

Resolved4 hours 19 minutes

Affected

360dialog Infrastructure

Operational from 9:00 AM to 1:19 PM

360dialog Payments System

Operational from 9:00 AM to 1:19 PM

  • ResolvedUTC

    The issue is now resolved.

  • InvestigatingUTC

    We're aware of an issue that may be causing reactivation of accounts after a past due payment has been submitted. Our engineering team is already working on releasing a patch to resolve this issue and prevent it from happening again.

    Incident Timeline

    • Detected: 9:00am GMT+1

    • Estimated ETA: Today

    Next Update
    We'll provide another update when the patch is released and the issue is resolved. Thank you for your patience and understanding.

    Additional Information
    If you have any questions or concerns, please don't hesitate to reach out to our support team. We appreciate your feedback and look forward to resolving this issue soon.