360Dialog - Some disruptions to 360Dialog Client Hub – Incident details

All systems operational

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Some disruptions to 360Dialog Client Hub

ResolvedDegraded performance1 hour 2 minutes

Affected

360dialog Infrastructure

Degraded performance from 7:31 AM to 8:34 AM

360dialog Client Hub

Degraded performance from 7:31 AM to 8:34 AM

  • ResolvedUTC

    The issue is now resolved.

  • IdentifiedUTC

    We have identified the cause of the issue and are actively working on a resolution.

  • InvestigatingUTC

    We are aware of an issue that is impacting the use of the Manage WhatsApp Business account button having redirection issues in the 360Dialog Client Hub. Our engineering team is currently investigating it. We'll update again as soon as we have more information.