360Dialog - Meta incident - Webhook registration failing for newly created numbers – Incident details

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Meta incident - Webhook registration failing for newly created numbers

ResolvedDegraded performance26 hours 54 minutes

Affected

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We have found the potential root cause on Meta side and are waiting on Meta engineers to confirm.

    We will update again soon.

  • UpdateUTC

    We are closely monitoring the situation and awaiting updates from Meta.

  • UpdateUTC

    We are closely monitoring the situation and awaiting updates from Meta.

  • UpdateUTC

    We are closely monitoring the situation and awaiting updates from Meta.


  • UpdateUTC

    We are awaiting updates from Meta investigation.

  • UpdateUTC

    We are closely monitoring the situation and awaiting updates from Meta.

  • InvestigatingUTC

    We are recieving an unknown error from Meta while registering the webhook URL for newly created numbers.

    We are monitoring the situation closely and waiting on Meta.